McAllister Technical Services'
Product Warranty
(Our lawyers made us say this.
It makes them feel important.)
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Except as stated below
regarding expendable items, products manufactured by McALLISTER TECHNICAL
SERVICES ("MTS"), are warranted against defects in materials and workmanship
for a period of twelve (12) months from the date of shipment from MTS to
the buyer. Expendable items such as filaments, seals, etc., by their nature
may not function for one year. If expendable items fail to give reasonable
service for a reasonable period of time, as determined solely by MTS, they
will be repaired or replaced by MTS at its election.
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This warranty applies
only to valid warranty claims received by MTS within the applicable warranty
period regarding parts manufactured, and labor provided, by MTS. The buyer
must notify MTS of any defect, malfunction, or nonconformity promptly upon
discovery.
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Liability under this warranty
is expressly limited to replacement or repair (at MTS's option) of defective
parts returned prepaid to MTS. MTS may at any time discharge its warranty
as to any of its products by refunding the purchase price and taking back
the products.
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All warranty replacement
or repair of parts shall be limited to equipment malfunctions which, in
the sole option of MTS, are due or traceable to defects in original materials
or workmanship. Malfunctions caused by abuse or neglect of equipment, accident,
or by parts not manufactured by MTS are expressly not covered by this warranty.
MTS expressly disclaims responsibility for any loss or damage caused by
the use of its products other than in accordance with proper operating
and safety procedures. Reasonable care must be taken by the user to avoid
hazards.
Downloadable forms for Return Authorization Request are here.
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In-warranty repairs or
replacement parts are warranted only for the remaining unexpired portion
of the original warranty period applicable to the parts which were repaired
or replaced.
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After expiration of the
applicable warranty period, the buyer shall be charged for any repairs
or replacements made by MTS at its then current prices for parts, labor,
and transportation.
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This express warranty
is in lieu of any and all other warranties. Except as stated herein, MTS
makes no warranty, express or implied (either in fact or by operation of
law), statutory or otherwise; and MTS shall have no liability for special
or consequential damages of any kind or from any cause arising out of the
sale, installation, or use of any of its products. Statements made by any
person, including representatives of MTS, which are inconsistent or in
conflict with the terms of this warranty shall not be binding upon MTS
unless reduced to writing and approved by an officer of MTS.
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MTS reserves the right
to make changes or improvements in its products without incurring any obligation
to similarly alter products previously purchased.>
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If the buyer and MTS disagree
over either's performance under the terms of this warranty, the buyer may
submit the matter for resolution to arbitration before an arbitrator agreed
upon by both parties; and if no agreement is reached, then the dispute
shall be submitted to arbitration under the rules of the American Arbitration
Association.
(Rev 8/90)
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